Privacy Policy

Information we collect

Depending on the features you use, Conchel Gaming may collect account identifiers, contact information, linked game identities, server activity, purchases and subscriptions, referral activity, moderation records, security logs, device or network information, and support communications.

How we use information

We use information to operate game worlds and accounts, provide purchased benefits, maintain security and reliability, prevent fraud and abuse, administer referrals and credits, support players, measure platform performance, and improve the service.

Payments

Payment processing is handled by Stripe. Conchel Gaming receives transaction and subscription information needed to administer purchases and entitlements but does not need to store full payment card numbers on its own servers.

Community integrations

If you link or use services such as Discord, we may receive identifiers and status information required to provide roles, account linking, moderation, or community features.

Security and operations

Operational logs may be retained to detect abuse, investigate incidents, recover from outages, verify transactions, and protect the platform and its users.

Sharing

Information may be shared with service providers that help operate Conchel Gaming, when required by law, to protect users or the platform, or as part of a business transaction. Conchel Gaming does not sell payment card information.

Retention

Information is retained for as long as reasonably needed for the purpose collected, security and fraud prevention, accounting, dispute resolution, legal obligations, and platform operations.

Your choices

You may stop using the service, cancel recurring memberships through available account or billing controls, and request assistance concerning account or privacy information through the contact methods published on conchelgaming.com.

Children

Parents or guardians should supervise use by minors and review the rules of any linked game or third-party service. Conchel Gaming may restrict features where age, consent, or platform rules require it.

Changes

This policy may be updated as platform features and service providers change. The current version will be posted on this page.

Contact

Privacy questions may be sent through the contact methods published on conchelgaming.com.